New boarding rules will affect international airlines, business aviation, and medical transport operators, creating additional compliance obligations from November
MedCube Co-Founder and Chief Commercial Officer Thorkild Lykke explains how MedCube addresses several pain points in the current workflow
As international patient volumes grow, Uygar Üstün, Deputy Business Director at Medipol Healthcare Group, explains how it balances clinical excellence and digital innovation to deliver a seamless healthcare journey
Oliver Müller, Founder and CEO at Gateway International EMS, tells us about the importance of collaboration, partnerships, and understanding different systems
Franziska Hollenstein, Founder of Prime Nursing Care, explains how specialist expertise and coordinated planning enabled the safe repatriation of a highrisk patient
In the final part of our artificial intelligence deep dive, Mandy Langfield focuses her attention on how AI is assisting in fraud detection for insurers around the world, finding that, as always, humans remain a critical part of the loop
Airport closures and Himalayan travel restrictions present new challenges for travellers and assistance providers as severe weather spreads across the region
Proposed changes to passenger reimbursement procedures could reshape how disrupted travel costs are allocated between carriers, booking platforms, and insurers
As winter claims grow larger and more complex, Philip Hsia, CEO of WorldTrips, looks at the risks reshaping travel insurance and underwriting strategies
Johannes Hoischen, Head of Malteser AeroMedical, explains to ITIJ why having everything under one roof works best for the patient – and for everyone involved
A new hospital partnership model is giving international travellers – and their insurers – safer, faster, and betterdocumented access to care in one of Europe’s fastest-growing tourist destinations, says Dr Ervin Kostakis, Chief Medical Officer, Doctor Emergency and Ambulances
JP Kelly, Head of Insurance at Flywire, explains the strategic benefits of Flywire’s payment platform for global insurers
Patricia Mulinge, Captain at AMREF Flying Doctors, speaks to ITIJ about balancing patient urgency with operational safety, navigating remote destinations, and leading lifesaving aeromedical missions across Africa
Dr Erhan Bulutcu, CEO of Koç Healthcare, discusses the organisation’s expansion across Türkiye, its international patient strategy, and investments in digital health and AI
A Veldman, A Ressler, and G Setz from Unicair share insights on balancing family-centred care and clinical risk