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Content Guru, a leading global provider of cloud contact centre and CX technology, has announced...
Aster CMI Hospital has taken a significant initiative to support Parkinson's disease (PD) patients and their families, by launching Karnataka’s first-ever 24/7 Parkinson's Helpline number.
Pakistan embassy in United Arab Emirates has established a helpline for Pakistani expatriates as the Middle Eastern nation is suffering from flooding after record rains.
UAE solidifies its position as a technology provider, as AI's role in CX expected to grow
The Thai Ministry of Digital Economy and Society (DES) announced plans to reimburse victims with more than 10 billion baht worth of money and assets, previously seized from call centre scam operations.
Broadvoice, announced a series of new hires to meet the demands of its rapidly growing Channel Partner Program in the CCaaS market.
Assists Sales Teams in Prospecting, Qualifying Leads, Closing Deals, and Accelerating Revenue Growth with Greater Efficiency and Intelligence
Voting For: APAC region Robertus Aditya Setiawan Assistant Vice President PT Bank Central Asia Tbk Start your voting -...
RowBotAI Unveils White Label Generative AI Solution
Ministry of Human Right’s Helpline 1099 has received 1,460,460 calls since it has established providing services in 5,5323 relevant cases, said an official here on Thursday.
The city government of Navotas entered into an agreement with the Council for the Welfare of Children (CWC) for the implementation of the Makabata Helpline 1383 in the city.
OV Loop, Inc is pleased to announce the acquisition of Cultos.io, the Web3 rewards application that enhances loyalty and engagement.
Intellect Global Transaction Banking (iGTB), the transaction banking specialist from Intellect Design Arena Limited, has announced Jordan Kuwait Bank’s (JKB) successful implementation of Digital Transaction Banking (DTB) platform enabled by eMACH.ai architecture.
Learn about IVR (Interactive Voice Response) and its significance in VoIP (Voice over Internet Protocol) communications. Discover how IVR systems enhance customer experiences, streamline operations, and increase efficiency. Read more to gain insights on IVR technology and its role in modern communication strategies.
Explore the pros and cons of AI and human agents in VoIP customer support. Find out which option suits your business needs for effective communication and customer satisfaction.
